This McDonald’s Employee Jumped Through The Drive-Thru Window To Save A Customer

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Last month, a McDonald’s employee in Florida became a hero for helping an off-duty police officer in medical stress. Pedro Viloria, 22, was working the drive-thru of the fast-food chain’s branch in Doral when the Miami-Dade officer pulled through with her children. When he heard that the kids were screaming, Pedro hopped out of the window and ran to the vehicle.

The young employee felt there was something wrong and sped towards her car. The woman fell unconscious, and her kids were screaming ‘mother, mother, stop it mother, what are you doing?’ The mother no longer had control of the car, and she was hardly breathing. The vehicle started moving as her foot slipped off the brake. The quick-minded man put the car in park to stop its roll.


According to Viloria, the customer ordered breakfast and paid without a problem. When he handed her the food, something terrible happened.

Viloria went into ‘hero’ mode as he jumped out his window to pull the woman from the vehicle. Luck was on the side of the unconscious mother as other customers including two fire rescue members and a paramedic provided medical attention and CPR until ambulances arrived.

Surveillance video from the McDonald’s showed Viloria’s alertness when he noticed there was something wrong with the woman in the car. Another footage taken inside the restaurant reveals the other people who ran to help.

The woman was taken to the Kendall Regional Hospital where she was listed in critical condition. She survived the ordeal, but authorities didn’t release her name. It remains unclear what her medical emergency was.

Viloria couldn’t believe that he saved the woman’s life. If the kids lost their mother that today, that would be tragic, he said. For his boss, Alex Menendez, he was very proud of his employee. He described him as an excellent employee and was not surprised by his immediate action to help save the woman.

The McDonald’s employee waved off all the accolades that were accorded to him following the incident which was picked up by local news. Viloria insisted that without the assistance provided by the paramedic and other first responders, the woman could not have survived the medical emergency.



Photo – https://www.youtube.com/watch?v=HV2nsNaLEbM



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